Terms & Conditions

TERMS & CONDITIONS

Effective Date: September 15, 2026

Welcome to Elevate Elite Cheer & Tumbling.

These Terms & Conditions govern your use of our website, online services, scheduling systems, private lesson services, staff systems, communications, and other services provided by Elevate Elite Cheer & Tumbling ("Elevate Elite," "we," "us," or "our").

By accessing or using our services, you agree to these Terms & Conditions.


1. USE OF OUR SERVICES

Elevate Elite provides cheerleading, tumbling, private lessons, clinics, camps, events, staff scheduling, and related athletic and operational services.

You agree to provide accurate and current information when:

- Registering for programs
- Creating or using an account
- Scheduling private lessons
- Submitting availability
- Completing forms or waivers
- Providing contact information
- Using our website or applications

You may not misuse our website, applications, accounts, scheduling systems, or services or attempt to interfere with their security, availability, or proper operation.


2. ACCOUNTS AND STAFF SCHEDULING SERVICES

Certain Elevate Elite services may require an account, PIN, login credential, or other authorized access.

Staff members and coaches may use Elevate Elite systems to:

- View work schedules
- Add or update permitted availability
- Receive schedule notifications
- Request time off
- Submit call-outs
- Manage private lesson availability
- Review or manage assigned private lessons
- Receive other operational communications

Users are responsible for maintaining the confidentiality of their account credentials and for activity occurring through their authorized accounts.

Access may be limited, suspended, or removed when reasonably necessary to protect security, maintain system integrity, or manage employment or operational access.


3. PRIVATE LESSONS AND ONLINE SCHEDULING

Elevate Elite may provide online scheduling tools that allow families to:

- View participating coaches
- Review coach availability
- Request private lessons
- Select available dates and times
- Receive booking confirmations
- Receive schedule updates
- Request rescheduling or cancellation
- Receive lesson reminders

Submitting a private lesson request does not necessarily mean that the lesson is confirmed.

A lesson may require approval by the coach or Elevate Elite before it becomes confirmed.

Coach availability, lesson duration, services offered, and available times may vary by coach.

Elevate Elite may reschedule, cancel, reassign, or otherwise modify a private lesson when reasonably necessary because of coach availability, facility needs, scheduling conflicts, emergencies, or other operational circumstances.


4. SMS/TEXT MESSAGING TERMS

Elevate Elite Cheer & Tumbling may offer optional SMS or text messaging for service-related and operational communications.

By providing your mobile phone number and separately opting in to receive text messages from Elevate Elite, you consent to receive recurring service-related SMS messages at the mobile number you provided.

Messages may include:

- Private lesson booking requests and confirmations
- Lesson and appointment reminders
- Schedule changes
- Rescheduling notices
- Cancellation notices
- Staff schedule notifications
- Shift additions or changes
- Time-off or call-out updates
- Account-related notifications
- Program-related reminders
- Other service-related communications you have requested or agreed to receive

Message frequency varies depending on scheduling activity, bookings, account activity, and the services you use.

Message and data rates may apply.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services or accessing other Elevate Elite services.

If Elevate Elite offers promotional or marketing text messages in the future, any required marketing consent will be collected separately as required by applicable law.


5. SMS OPT-OUT AND HELP

You may opt out of SMS messages at any time by replying:

STOP

After opting out, you may receive one final message confirming that you have been unsubscribed.

If you later wish to receive messages again, you may opt in again through an available Elevate Elite consent process.

For assistance with SMS communications, reply:

HELP

You may also contact Elevate Elite at:

817-601-5863

info@elevateelitetx.com


6. SMS PRIVACY AND CONSENT

Elevate Elite does not sell or rent mobile phone numbers, SMS opt-in information, or messaging consent.

Mobile phone numbers, SMS opt-in information, and messaging consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

SMS consent is collected separately from acceptance of these Terms & Conditions, our Privacy Policy, registration agreements, participation agreements, or other general agreements.

Information related to SMS messaging may be provided to telecommunications, messaging, hosting, or technology service providers only when reasonably necessary to deliver and operate the messaging service.

Those service providers are not authorized by Elevate Elite to use mobile information or SMS consent for their own marketing or promotional purposes.


7. CARRIER CHARGES AND MESSAGE DELIVERY

Wireless carriers may charge message or data fees according to your mobile service plan.

Mobile carriers are not liable for delayed or undelivered messages.

Message delivery may be affected by:

- Wireless carrier availability
- Network interruptions
- Mobile device settings
- Internet or cellular service
- Technical issues
- Other circumstances outside of Elevate Elite's control

Elevate Elite cannot guarantee that every electronic message will be delivered successfully or immediately.


8. PRIVACY

Your use of Elevate Elite services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, protect, and share information, including information related to:

- Website use
- Online scheduling
- Private lessons
- Google and Gmail integration
- SMS communications
- Mobile phone numbers
- Waivers and forms
- Staff and coach scheduling

Our Privacy Policy is available at:

https://www.elevateelitetx.com/privacypolicy


9. REGISTRATION, PAYMENTS, AND PROGRAM POLICIES

Registration, tuition, private lesson fees, clinic fees, camp fees, event fees, merchandise purchases, and other charges may be subject to additional program-specific policies communicated during registration, enrollment, or booking.

Payment schedules, cancellation policies, refund policies, attendance requirements, make-up policies, and other program requirements may vary depending on the service or program.

Any program-specific agreement, handbook, waiver, or policy provided by Elevate Elite applies in addition to these Terms & Conditions.

If a program-specific policy conflicts with these general Terms, the program-specific policy will control for that particular program or service to the extent permitted by law.


10. WAIVERS AND PARTICIPATION AGREEMENTS

Participation in certain Elevate Elite programs, clinics, camps, classes, private lessons, events, or other activities may require completion of a participation agreement, assumption of risk form, liability waiver, medical authorization, or other required document.

Parents or legal guardians may be required to complete these documents for minor athletes.

Failure to complete a required waiver or participation document may affect an athlete's ability to participate in certain programs or activities.

Electronic versions of these agreements may be used and stored as part of Elevate Elite's records.


11. SCHEDULING AND AVAILABILITY

Schedules, classes, practices, private lessons, clinics, camps, events, and staff assignments may change because of:

- Staffing
- Enrollment
- Facility availability
- Coach availability
- Weather
- Emergencies
- Program needs
- Safety concerns
- Other operational circumstances

Elevate Elite may modify or cancel scheduled activities when reasonably necessary.

We will make reasonable efforts to communicate significant schedule changes using the communication methods available to us.


12. WEBSITE AND APPLICATION AVAILABILITY

Elevate Elite works to keep its website, scheduling systems, and online services available and functioning properly.

However, uninterrupted or error-free access cannot be guaranteed.

Services may occasionally become unavailable because of:

- Maintenance
- Software updates
- Internet outages
- Hosting interruptions
- Third-party service interruptions
- Security events
- Technical failures
- Circumstances outside of Elevate Elite's control

Elevate Elite may update, modify, replace, or discontinue certain online features when reasonably necessary.


13. THIRD-PARTY SERVICES

Our website and applications may use or link to third-party services, including:

- Website hosting providers
- Scheduling platforms
- Google services
- Email providers
- SMS and telecommunications providers
- Payment processors
- Form and waiver providers
- Analytics providers
- Other technology services

Your use of certain third-party services may also be subject to their own terms, privacy policies, and service conditions.

Elevate Elite is not responsible for the operation, security, content, or privacy practices of independently operated third-party services.


14. INTELLECTUAL PROPERTY

The Elevate Elite name, logos, branding, website content, graphics, photographs, documents, training materials, and other materials owned by Elevate Elite may not be copied, reproduced, distributed, published, modified, or used for commercial purposes without authorization.

Nothing in these Terms grants a license to use Elevate Elite trademarks, branding, or proprietary materials except as expressly authorized.


15. ACCEPTABLE USE

You agree not to:

- Attempt to gain unauthorized access to Elevate Elite systems
- Access another person's account without permission
- Interfere with the operation or security of our systems
- Introduce malicious software or harmful code
- Attempt to bypass security measures
- Use our services for unlawful purposes
- Submit knowingly false or fraudulent information
- Misuse scheduling, communication, or booking features

Elevate Elite may restrict access when reasonably necessary to protect users, systems, records, or business operations.


16. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Elevate Elite will not be responsible for indirect, incidental, special, or consequential losses resulting from the use or inability to use our website, applications, electronic communications, scheduling systems, or other online services.

Nothing in these Terms is intended to waive or limit any rights or responsibilities that cannot legally be waived or limited under applicable law.


17. CHILDREN AND MINOR ATHLETES

Elevate Elite provides programs and services primarily involving youth athletes.

Parents or legal guardians are responsible for providing required information, authorizations, registrations, waivers, and consents for minor athletes when applicable.

Online scheduling or registration performed on behalf of a minor athlete should be completed by or with the authorization of a parent or legal guardian when required.


18. ELECTRONIC COMMUNICATIONS

By using our online services and providing an email address or other contact information, you acknowledge that Elevate Elite may communicate with you electronically regarding:

- Registrations
- Programs
- Private lessons
- Schedule changes
- Cancellations
- Reminders
- Account information
- Administrative matters
- Other service-related communications

SMS communications are subject to the separate consent requirements described in these Terms and our Privacy Policy.


19. CHANGES TO THESE TERMS

Elevate Elite may update these Terms & Conditions periodically to reflect changes to:

- Our services
- Technology
- Scheduling systems
- Communication practices
- Business operations
- Third-party integrations
- Legal or regulatory requirements

When these Terms are updated, the revised version will be posted on our website with a new effective date.

Your continued use of our services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.


20. CONTACT US

If you have questions about these Terms & Conditions, our online services, private lesson scheduling, or our SMS messaging program, please contact:

Elevate Elite Cheer & Tumbling
Burleson, Texas

Email:
info@elevateelitetx.com

Phone:
817-601-5863